Billing & Payments
Everything about how you pay, your invoices, and what to do if something goes wrong.
By Pedro1 author5 articles
- What happens if your payment fails?đź’ł Understanding payment failures and what to do next
- How to update your payment method🔄 Updating the card or payment method used for your Genki subscription
- Reactivating insurance after termination for non-paymentđź”’ What happens after your contract is terminated for non-payment, and what your options are
- Refunds: when you get one, how it's calculated, and when to expect itđź’¶ Understanding when a refund is due, how the amount is determined, and how it reaches you
- Understanding your invoices, billing date, and renewal cycleđź—“ How monthly billing works, when you're charged, and where to find your invoices