Billing & Payments
Everything about how you pay, your invoices, and what to do if something goes wrong.
By Pedro1 author5 articles
What happens if your payment fails?đź’ł Understanding payment failures and what to do next
How to update your payment method🔄 Updating the card or payment method used for your Genki subscription
Reactivating insurance after termination for non-paymentđź”’ What happens after your contract is terminated for non-payment, and what your options are
Refunds: when you get one, how it's calculated, and when to expect itđź’¶ Understanding when a refund is due, how the amount is determined, and how it reaches you
Understanding your invoices, billing date, and renewal cycleđź—“ How monthly billing works, when you're charged, and where to find your invoices