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What is important to know before purchasing travel health insurance?

Good to know when starting your Travel health insurance

Pedro avatar
Written by Pedro
Updated over 2 months ago

Travel health insurance is essential for frequent travelers like digital nomads.

Before purchasing, it's important to understand key factors that apply to most travel health insurance plans. Below, we provide general insights while using Genki Explorer as an example.

1. Coverage Limits

βœ… Travel health insurance typically covers hospitalization, emergency care, doctor visits, medications, and medical evacuation

βœ… Some policies have coverage limits, while others offer unlimited medical coverage

βœ… Genki Explorer: Covers both outpatient and inpatient medical costs, including repatriation, with no maximum coverage limit

βœ… Includes: Prescribed medication, tests, examinations, medical aids, and materials

2. Pre-Existing Conditions

🚫 Most travel insurance plans exclude pre-existing conditions

🚫 Policies typically do not cover ongoing treatments or treatments planned before purchase

βœ… Genki Explorer: Does not cover pre-existing conditions from the past 6 months βœ… Advice: Purchase insurance before starting your travels to ensure emergencies that occur later are covered

3. Travel Destination

🌍 Some travel health insurance plans have regional restrictions

πŸ₯ Certain countries may have higher healthcare costs, affecting coverage availability

βœ… Genki Explorer: Offers worldwide coverage with no country exclusions

βœ… Home country coverage may be limited (for Genki Explorer: 6 weeks per 180 days for life-threatening emergencies and accidents only)
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4. Duration of Coverage

πŸ“… Travel insurance plans may have trip duration limits (e.g., 30 days, 6 months, or 1 year per trip)

βœ… Genki Explorer: Allows up to 2 years of continuous coverage

βœ… Flexibility: No need to specify trip duration at sign-up; cancellation is possible anytime after one month with no extra fees

❌ Some policies require a waiting period before repurchase (For Genki Explorer, you must wait 6 months after expiration to purchase again)
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5. Emergency Assistance Services

πŸ“ž 24/7 emergency helplines are standard in most travel insurance plans

πŸ₯ Some insurers offer direct billing for hospitalizations

βœ… Genki Explorer: Provides a 24/7 emergency hotline and direct billing for inpatient care worldwide
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6. Policy Exclusions

❗ Travel health insurance policies often exclude certain treatments and conditions πŸ”— Always review policy exclusions before purchasing

βœ… Genki Explorer: Learn more about exclusions here: [What is covered (and not covered) by Genki Explorer?]
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7. Repatriation Coverage

✈️ Some policies offer medical repatriation back to the home country if medically justified

⚠️ Insurance coverage typically ends upon arrival in the home country

βœ… Genki Explorer: Allows repatriation if a doctor approves, but the policy ends upon returnβ€”follow-up care must be covered by local insurance or a national healthcare system

βœ… Some policies allow continuing treatment abroad instead of repatriation

8. Adventure Activities Coverage

πŸ„ Many insurers exclude extreme sports

βœ… Genki Explorer: Covers most sports except for 8 extreme activities

βœ… Check if your planned activities are covered before purchasing any policy

9. Policy Cost

πŸ’° Price varies depending on coverage, deductibles, and additional benefits

βœ… Compare plans carefully to ensure adequate coverage rather than focusing solely on cost

10. Claim Process

πŸ“ Most insurers require medical invoices, diagnosis, and cost breakdowns for claims

βœ… Genki Explorer: Claims are submitted via an online form in the Member Center πŸ”— Learn more: [I'm feeling sick. How can I use my insurance?]

11. Provider Network

πŸ₯ Some travel insurers require you to use specific healthcare providers

βœ… Genki Explorer: No restricted networkβ€”you can choose any doctor, clinic, or hospital worldwide

12. Policy Renewal and Cancellation

πŸ”„ Some insurers allow policy extensions and renewals, while others require new applications

βœ… Genki Explorer: Policies last up to 2 years, and you can cancel anytime after one month

βœ… If long-term health insurance is needed, consider Genki Native(international health insurance)

13. Customer Reviews and Reputation

🌟 Before purchasing, check customer reviews and insurance provider reputation βœ… Genki Explorer: Verified reviews available on Trustpilot

14. Travel Alerts and Advisories

πŸš€ Some insurers restrict coverage based on government travel advisories

βœ… Genki Explorer: Provides worldwide coverage with no exclusions due to travel warnings

By understanding these key factors, you can choose the right travel health insurance based on your needs. Genki Explorer is one example of a flexible, comprehensive option for frequent travelers.

Have any questions? Check out more articles in our help center or drop our support a message!

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