Squarelife is Genki Native's insurance partner responsible for the insurance medical service payments and reimbursements.

Genki acts as an insurance agent, which means we are responsible for providing the insurance consultation before our members start their insurance, and we are also responsible for customer support questions that are not directly related to medical assistance or claims, and ultimately for product development.

Squarelife is the insurer responsible for any coverage agreements, including accepting or denying claim reimbursements and ultimately hospital direct payments.

Squarelife (https://www.squarelife.eu/) is the insurer. They make sure that there’s enough money to cover medical costs and handle your reimbursement requests.

Together with them, we developed this excellent group health insurance including a fast reimbursement process.

For any claim questions and guarantees of coverage for specific treatments please follow the instructions in this article: What to do if I get sick with Genki Native