If necessary, Genki Traveler covers your transport back to your home country for medical reasons. This could include transport by air ambulance or another suitable vehicle, depending on the severity of your condition.
🛑 Important Points to Know:
1. Must Be Managed by Emergency Assistance
The repatriation process must be arranged and managed by the Emergency Assistance team (MCI Assist).
2. Not Automatic
Repatriation is not automatically granted. It is subject to review by the Emergency Assistance team and depends on the medical necessity of your condition.
3. Covered When Medically Necessary
Repatriation is only covered when deemed medically necessary by your doctor. If your doctor determines that you are fit to travel and it is safe to return home, repatriation can be arranged.
4. Requesting Repatriation
Medical repatriation is not mandatory. You must request it, and the insurer must accept it based on the conditions mentioned above.
5. Contact MCI Assist
Please make sure to reach out to MCI Assist if you need medical repatriation. They will guide you through the process and help you with the arrangements.
📄 For full details, check the Insurance Conditions and Table of Benefits.
If you have any questions, don't hesitate to drop us a chat message or email at [email protected].
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