Genki Explorer covers all types of medical conditions and accidents that happen for the first time after the insurance is already active, but pre-existing conditions are not covered.
Pre-existing conditions are not covered by the Genki Explorer. A pre-existing condition is any condition for which someone received treatment or medical advice somewhere within the prior 6 months to the start of the insurance, and any condition for which someone knows they’ll need treatment before starting the insurance.
Genki Resident can be an alternative if you're seeking coverage for pre-existing conditions, however, the acceptance of any pre-existing conditions depends on a review by the insurer after you submit a medical questionnaire.
Check also these articles to be prepared to use your insurance:
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🛑 Please note:
Genki Explorer is no longer available for new sign-ups.
We now offer Genki Traveler — a flexible travel health insurance designed for digital nomads, backpackers, and frequent travelers 🌍✈️
You can find more information in our Genki Traveler Help Center articles.